REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Charlie rental car is the only reliable car rental service that I have used on the island of Puerto Rico. I have used many of rental agencies on that island over the last 20 years. I always go back to using Charlie rental.
I am a repeat customer. Even though the Agency is outside the airport, they pick you up immediately and everything works out well. Especially they bring you back right to the terminal door .
I highly recommend them.
We waited over an hour to pick up car and over 30 minutes to return.
computer was down and was not to happy i have to wait for my refund
Cambie tres veces de carro .. Ya que los que me daban estaban en malas condiciones.... Fueron muy diligentes con el cambio.. No solicite ningun descuento..por el inconveniente..tampoco ofrecieron algun tipo de descuento..
First time I have rented a car and they made it easy and made me feel comfortable driving car other than my own.
My whole car experience was awesome as always. I'm a recurrent customer at Charlies Car Rental. I believe they have the best rates in town. I have and will continue to recommend this agency to friends and family for sure! All the best,
Jean Moreau
Charlie Car Rental has been our go-to car rental for the last 5 years. We've had great experiences every time that we've used them. The staff is friendly and knowledgeable, our rate quotes are honored, and it is a very stress-free place to rent a car from. Our vehicles have worked well for touring all over Puerto Rico. We continue to recommend them to family and friends who travel to the island. Thank you, Charlie Car Rental and Staff for another great rental experience!
Waited almost 2 hours at SJU to be picked up by the shuttle I had two tired cranky children with me !!!! Infecto de no apologías les from the guy at front desk when I told him ,when I returned vehicle I wasn't asked anything regarding my rental ,the only people that seré polite and pleasing were the shuttle drivers. Will not ever recommended Charlie car rental to anyone .
First vehicle we were given in San Juan had a horrible shake in the steering wheel. We replaced the vehicle in Aguadilla which cosmetically was not the best but it ran great. We returned the vehicle on the last day in San Juan I noticed that I received $229.10 of my $250 deposit due to some tax that I was not made aware of before hand. Another thing I found disappointing was that at 4am when I returned the vehicle the shuttle to the airport was not available instead a taxi took us to the airpor