REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
They didn't hold our car even though we called to tell them we were on the ground and waiting to be picked up. The concept that they would give away a car after single hour is a terrible policy in general!
The first shuttle driver was on his cell phone and did not see me waving him down at the airport, so we had to wait another 15+ minutes for the next shuttle to arrive. Other than that, I was very pleased with the service
The car wasn't available because I got there ealy, but an upgrade was available.
Straightforward and satisfactory car rental programme. Will defenitely use this company again when travelling to PR.
Awesome rental car company! Would highly recommend! Fast service!
Outstanding experience
Everything was excellent with our rental vehicle. The pickup from the airport was very prompt! I think we waited 5 minutes. Would definitely recommend this company!
I'm a repeat customer for a reason: Charlie provides good service for a good price, the cars are new, the check-in and check-out are quick, there is no haggling on price and attempts upselling on insurance and other services.
No hassles!
I appreciated not having to be upsold on a better car or added insurance like many other agencies do. I will be renting from Charlie's Cars next time we are in Puerto Rico.