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I have not expected to pay for liability insurance.
Charged my card for my insurance deductible of $500 (instead of just a hold) but promptly refunded it with receipt upon return.
The vehicle rented was not the midsized I reserved. FORD Echosport was 2021 car, interior was dirty ,stained seats and horsepower was poor. First time kind of disappointed with car was given. Customer service and the person who picked us and dropped us from and to the airport was very friendly, and cautious with traffic.
Besides that I will rent again.
The staff was great, the line was a little long and customers were not ready with their documents so that took longer and is not the rental company’s fault, however there were only two clerks. I did upgraded my vehicle and it was available but the vehicle had a smell and it was dirty inside and it was noted by my clerk. Other than that my experience was great. Return was fast as well as the shuttle back to the airport
My credit card was declined. After calling the credit card company, I was informed that it was your system. The charged had never been put thru to the card. It added more stress to my day. Hope you can fix this issue.
I requested a med-size and was given an Eco-Star SUV saying it was an upgrade. The vehicle had many interior stains and ran poorly.
My car broke
The guy who delivered the replacement very rude.
Trying to argue and blame me for the broken car that they rented me.they should inspect the cars before rent it.when the car was returned the lady was nice and fast.I will rent again but they can have a better service
first time renting from this car rental and i can say for sure i will come back and rent from them they have a great customer service and best prices around .
i would strongly recommend them to any one
Great Service, car was good
Very good service