REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
I have used Charlie car rental over 10 times and this was my first bad experience with the vehicle. The vehicle seem to have a bad transmission or motor mount. Every time i stepped on the gas pedal the engine or transmission will snap hard. The vehicle was also uncomfortable as it did not have any rest arms. I was unable to exchange it as I was staying in Ponce and charlie only has an office at Aguadilla and one at San Juan both approximate 60 miles away from where i was.
Would rent here again
Great!!
Our family always rents from Charlie's when we visit Puerto Rico!! Thanks for the excellent service! Keep up the great work
There was a slight acceleration problem with the vehicle, it would stick a little, but nothing that kept us unsafe or off the road. it was a comfortable car and excellent on mileage. the staff were fantastic and informative. I would use their service again.
Love renting from Charlie's.
The staff was very courteous. I did not feel pressured into taking additional insurance.Upon returning the car near the airport we were taken as soon as we finished. We did not have to wait for additional passengers, even though there was another couple returning their car. The driver helped us load and unload our luggage. We were very happy that we rented our car with Charlie Car Rental.
Good experience and they honored a lower quote.
We are repeat customers and always have a great experience there. The staff there are always very helpful. We will continue to use them on our trips to P.R.
I will recommend this company to my friends.