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Very good experience and very good value. Would definitely recommend and rent from them again.
The service was excellent from the moment i enter to the office and the moment i bring back the car. Great customer service
We were so happy with our experience with Charlie Rent a Car. Our "Charlie" (a Kia) was reliable and got great gas mileage. We picked Charlie up in Condado, where the woman working was friendly and helpful. We then drove to Farjado, el Yunque then west to Rincon, Mayaguez and back to San Juan. The car handled well on curvy roads and even in some flooding in a downpour. The shuttle service to the car and to the airport was a great bonus. All at a low and honest (the quoted) price!
I am the owner of Casa Castellana BnB Inn, a small hotel in the Condado. I like to promote what is from Puerto Rico, therefore in the information page I send my guest, your number is included..
I did not have any problems with my reservation, and my guests never have had any problems with their reservations at the Condado office. But, a couple of them gave me complains about the service at the Isla Verde Branch. Just thought I let you know. Slow service, slow pick up at terminal, etc.
Very accomodating, friendly staff.
Prompt picked up at cruise port and dropped off at SJU.
The easiest car rental that we have ever experienced! All of the employees that we encountered at both Aguadilla and Condado were professional and friendly. The car was great - the rates very competitive. Thanks so much!
Everything was great. The people were very nice and helpful and the mini-van was just what we wanted. I will use the service again.
the first to cars where no good. had to wait for a 3rd.
I have been using this service for over 10 years .Glad you'll have a customer card now.