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Ralph at the Condor location was especially helpful when I discovered that my credit card was missing. He helped me contact the hotel and bank and provided detailed information for American Express to send a replacement credit card. Fortunately, I had a second credit card and was able to get on my way. Many thanks to Ralph for helping turn what could have been a fraudulent situation into a minor issue.
i was somewhat concerned with the 1st car that was offered to me for it was not in satisfactory condition, but the representative was able to offer a vehicle that was in better condition and i felt safe, which was critical for my trip.
Your staff is very friendly, even at 4am. Will recommend to friends at work - as I work in a hotel in Florida.
thanks to my daughter in law who rented from you as well, excellent recommendation. Keep it up
Puerto Rico lo hace Mejor - muchas gracias
I was only traveling to the West coast & back, after speaking with the customer service rep, I opted not to pay for the $10 fee for quick pass seeing that I could pay cash at tolls the few times that I needed to. Upon returning on a toll road, I went to pay cash and the toll booth attendant told me that the toll was charged to me already through the pass & I did not have an option to pay cash. Once I returned the car, I was charged the $10 fee for a pass that I was told that I did not need!
great no complaints
Everything was fine satisfied with the car for the most part got a flat tire had $100 to ducted from my $250 security deposit was not happy flats happen all the time at the holdback $100 to see whether or not the tire the tire was serviceable is unconscionable
I have been a Isla Verde PR Charlie car rental customer for years, the staff are amazing and freindly, service is excellent cars great. Staff have been there for many years, this show how good this company is to their employees.
I always recommend Charlie Car rental to friends and family.
I recommend everyone heading to PR to rent from Charlie's Car Rental. I've never had an issue and I love their location right on the strip. Makes it very easy to get to instead of getting lost at the airport.
I want to congratulate all of the staff members of Charlie Car Rental in Isla Verde. They were responsible, considerate and extremely professional. Have used them two times this year and will continue to use them exclusively. Awesome Service!
All went well. From pick up at the airport, one week rental van, and trip back to the airport. Very satisfied.