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CAR WAS AS PROMISE, INSIDE CLEAN BUT SAN JUAN WAS ON WATER RATION SO THE OUT SIDE WAS NOT AS CLEAN AS IT COULD HAVE BEEN, THIS WAS STATED BY CHARLE.
Good experience, no issues with the car during our trip. The wait to pick up and drop off the car was long though, seemed like they needed more people to help at the counter. We liked the quick shuttle to the airport, if they didn't have that service we wouldn't have chosen this company. Overall we were happy we chose Charlie car.
Very efficient and helpful staff. Picking up and returning the vehicle went very quickly. Would definitely rent from Charlie Car Rental again and would recommend them to anyone visiting Puerto Rico.
Good rental for a couple days San Juan pr
Charlies Car Rental is the only rental company I use when I travel to Puerto Rico. I usually go to Puerto Rico at least once a year and have never had any issues with them. The price advertised is what I pay for the vehicle and if they dont have the vehicle requested, they usually give me a similar one for the same price even if its a size class up. Great rental place and friendly staff. I always recommend them to anyone traveling to Puerto Rico.
We had a bumpy start no one answered when we called from the airport, but we managed to flag down a passing shuttle, the staff member who issued our rental was rather surly and uninformative. However we were impressed that the owners manual was still in the car, the phone was answered promptly when we had a question a few days later, and the drop-off person was very generous in arranging for our cruise transfer even though it was for the next day, So a strong end!
The only problem I see so far is that they charge you a $250 deposit. Otherwise, I would recommend it 100%
The service was great. I have been renting with Charlie for 3 years and they always have worked with me and my family. I always recommend them to all my friends and they also are very please with the service. They are very helpful and they look for the best interest of the customer. I have rented from other car rentals and I have compared the prices and services with Charlie, no doubt charlie is the best in Aguadilla.
great!!!!
Very easy!