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rented vehicle at 3 am could not inspect the vehicle, too dark, was handed a sheet that the vehicle had been inspected, I did not aproved this but had no choice but to take the car, in addition I could not enjoy the vehicle must of the time was parked, because the vehicle had no registration and after several calls to the agency for them to fax me one and never did so I stop calling.
very pleasant and courteous staff
The Aguadilla PR staff are the best and friendliest crew. I always rent from them and when friends visit I always suggest them to Charlie car rental,
The only thing is when returning the vehicle, it wasn't clear on 1) where to park and 2) where to go. There should be a separate line for people returning vehicles or else having to wait along with the people requesting vehicles is too hectic.
The insurance quotes are ridiculuous....it is the first time that I rent a vehicle and have to pay for BLI extra...doesn't make sense...seeing, that I paid around 20 $ for the vehicle but for all the insurances twice as much...in that case it doesn't make sense for me anymore to rent with you guys. That matches my company-rates with enterprise or Avis.
The cars are somewhat small for some one tall. The compact to me is equivalent to an economy size.
I loooooooooooooove Charlie Rental Cars.! i'm in love with the fact that they cater to the 21-24 age group, for a small fee of course.!
I have been renting from you for over 20 years (business and pleasure) and you are awesome.
Many gracias!!!!!!
It was a great experience overall. I will suggest to have more personnel working at the time of rush hour. I will recommend Charle Car Rental to my friends and family.
Great service.