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The damages around the outside of the vehicle when I picked it up were very noticeable and visible.
Two things could have made rental experience better:
1. Car had a large dent on drivers side door. I don’t expect that from a rental.
2. I was happy to see a separate line for returns however, staff ignore my waiting on that line and kept calling others waiting to rent/pick-up vehicles. I would think that drop offs would be prioritized since often they have flights to catch.
I rented a car on my Vacations on Puerto Rico everything is fine i think the only thing is they have to check more on mechanical issues i have to go back and grab another car because the one they give me brakes are noise other than that prices are just.
I was given a beautiful car way cheaper than the airport rentals. It was a 2022 that exceeded far beyond my expectations. Will definitely use Charlie car rental for future needs. They even shuttle us back to the airport which saved us a lot of money on taxi or Uber ride.
it was my 1st time renting with Charlie and will do it again and recommend to everyone
Car had the Tire pressure low light on. We put air in tires Light stayed on. I left with car and light on. Next morning needs maintenance light came on. Returned to office. Reset codes. Left office tire pressure light would go off and come back on. I guessed it was sensor and did not have more time to spend on fixing. I reported problems on car drop off.
Reservation and pick up and return was greatfulll and sucess It's really easy deal with Charlie Rental Car
It is always amazing. They should keep a data base with the customers info and loyalty because it is like always I am new customer.
Charley Rent Car have never failed me in providing a top notch customer service
I would definitely rent again. I had no problem, everything went smooth.