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Good
Good
Vehicle was in great shape and fulfilled our needs perfectly. Great Service. Waiting time was a minimum. Shuttle service was quick and easy.
This the best rental car company in Puerto Rico for the value, been renting cars with them for the past 15+ years and they have not let me down yet!
Great place to do business with
Excellent service and courteous personnel! Definitely will use their services again!
I have been renting from Charlie Rental for over 10 years and I'm absolutely satisfied with their excellent service. I feel treated as a VIP customer during the check-in and returning the vehicle. Their attention, politeness, knowledgeable, and kindness is above and beyond. Charlie Rental deserves 5 stars out 5. I will absolutely recommend Charlie Rental to my colleagues and family.
I would not recommend due to Charlie’s spouse policy. Charlie refused to add my spouse who could not be present at pick up despite being presented with a photo of her driver’s license. (Another company I regularly rent with automatically allows spouses to drive even without DL info.) This hamstrung our plans for use of the vehicle. Had I known Charlie’s policy, I would have used the other company despite it’s higher rate.
Muchas gracias
Great company