REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Long line initially when we got there and then needed insurance papers I wasn't informed about previously, but overall good service especially the woman with the tattoos on her arm
Staff was incredibly helpful and courteous
Very good price and customer service
The overall experience was good. The only problem was the condition of the vehicle was very dirty inside. They need to do a better job on cleaning.
Very professional staff , the prices are very good compared with other car rental companies.
I use this rental company various times a year. Always great
I use this rental company various times a year. Always great
The office was small and out of date. Needs updating, seating area and some fresh paint
I have always had good experiences renting cars from Charlies
I rent from Charlie’s often and normally have no complaints but I called in advance to inform the rental company the flight was delayed. I expected the van service to be at the airport for transportation upon arrival. I was traveling with a child and senior citizen. We were exhausted and had to wait at the airport to be picked up and transported at 2am. We were the last passengers to be picked up from the airport. There should be attention provided to flight arrivals with regular customers.