REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
The agent need a little more customer service help. His knowledge of explanation was very poor !
I have been renting from Charlie car rental since the late 80s. Refered by Eliu Hernández. I love Charlie and recommend it to all my friends and family my son Michael also rented a car last week with Charlie due to my recommendation. One thing I would say. The shuttles should run more frequently. As I understand there were two only and the process of waiting and getting to airport can be nerve and anxious in many ways. Thank you
All insurance and fees should be included in the quote. I had full cover insurance through my auto insurance and ended paying almost $300 more!
Overall good experience. Should let your customers know which credit cards you don't take.
Carlos at Charlie’s in Isla Verde Puerto Rico was very courteous and a great representative for the agency.
Space for five passengers but not enough space for full sized luggage. There were cockroaches in vehicle. Would recommend fumigation of every vehicle inbetween rental
Car could have been better.
Every time I come to Puerto Rico I rent from Charli’s rental car. I never have any issues with staff or with the car. The only thing I had an issue with was the shuttle going back to the airport. The driver seem like he was in a rush and was speeding when I had children in the shuttle. The driver was rude and seemed like we were a bother to give us a ride to the airport. I never experience bad customer service at Charli rentals but that’s the only time it’s happened. Everyone else was grea
I’ve been renting from Charlie for decades. Love this company!!!
Would recommend advising people that choosing the easy pass option is only to “activate” the easy pass , not actual to cover the tolls as in many other locations/ states