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I feel I was totally mislead, at counter there were extra requirements and fees, also I feel I was forced into getting the EZ-pass with no alternative, also having to show copy of Insurance proof, and still being charged to use own insurance, by the time I finished I could have rented from other agencies with a better rate and service.
The undisclosed add-on fees ($10/day to DECLINE insurance) and the exorbitant roll overcharge, combined with the shady, back-alley location should shut this place down.