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Seems like a rental agency that makes money by getting business by offering a cheap rate, then almost guaranteeing to get more money through forcing an insurance policy or charging you for miles out of a couple states range. I’ve rented elsewhere before and had a more seamless and less stress inducing time, paying about the same. I won’t do business with drivo again.
The staff at both locations was wonderful! Very nice and helpful! I would think areas to improve would be the shuttle to and from the airports- the staff there was less friendly and a touch abrasive. Otherwise, all was fine.
The forms to fill out for your own insurance are ridiculously intensive when compared to other rental agencies and for that and that alone, I will likely not book additional trips with Drivo in the future
The easiest pick up of a rental i have ever had!
I ordered an SUV. I got to this Drivo location before my reservation time, and there was no SUV. In fact, there was no car for me at all (they somehow ran out of cars even though I did my reservation in September). This never happened to me with any rental company.
I ended up getting a lower class car almost an hour later than my reservation time, which ruined my day.
This company and location are really disappointing and not trustworthy.
Nothing , everything was perfect
Terrible experience- would never rent again. Working on getting a refund. Was not able to rent the car the night we reserved it for. Had to pay and Uber x2s m. Please contact 2707997464
The car's heating and cooling system was extremely ineffective
It was very good.
Our car was a compact, so we expected cheap - and it was. That’s okay, it was what we needed. Put on a bunch of miles and got good mileage. Staff was good, Shah was friendly. Bathroom was a bit of a walk in the parking lot. Would still use again probably.
Insurance was not included in my rate quote so it cost way more than I expected.