Empire
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When I arrived at the location, the staff did not find my reservation, until I showed him the reservation number. Even though, a staff whose name was Maria called me to confirmed my reservation made online the day before. However, when I arrive the location, the vehicle was not available at the location. I would not go back there again and I will not recommend this agency to anyone.
Online reservations should be easier, similar to U-Haul. Also, the Long Island location is closed, but the website has not been updated yet.
Great! Easy! Thanks!
Things was good with the rental. The only problem is that the seats was really dirt and stained other than that things was ok
The whole process from the online reservation to pick up and drop off was super smooth.
Everyone I dealt with was pleasant and courteous and the van was exactly what I needed.
This was my second great experience with Empire and I would not hesitate to use them again or recommend them to friends
They deduct more money from my credit cards that they told on my quote. This is mostly a scam tactic to fool dumb people that are not good with numbers. I will never recommend this company nor use them again
Tolls should be included in the price of vehicle
Amazing service and product. Will be be back for next time.
Blessings
Chris was great. He was very helpful and accommodating.
Ray and Eugene rule. They were so kind and amazing to us. Would rent again in a HEARTBEAT