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I had to constinously call and point out the mistake of my contract, I only rented about 10 times but yet, have more knowledge of the company than the staff. It's annoying and frustrating.
staff was really helpful
The car was filthy inside!
Van had a pretty musty odor, seats and carpet were stained. Only 1 agent was available at the front desk. I would have liked to see a higher milage allowance, does not make much sense that if I rent for 1 day or 3, I only get a total of 150 miles.
otherwise everything else went according do plan
Very good. I strongly recommend renting from here.
Love how close to my home this rental is. I will certainly be using them for my future vehicle needs, as well as recommending them to anyone who should ask. Thanks again for an easy time of it.
Agents were responsive and helpful.
Service was famtastic, very helpful as friendly, but the car smelled.
The only feedback would be to send a reservation confirmation by email asap. I had to call the next day and find out if the reservation was confirmed. Also, I dropped off after hours with the key drop and did not receive a confirmation the next day that everything was all set. Just for piece of mind it would be good to get a confirmation by email for my records.
Miriam, the manager, is particularly courteous, efficient, and professional. The gentleman who gets the car ready is very pleasant and efficient. They are a great credit to the company.