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Beverly attended me at Pennsylvania ave. I has rented a 15 passenger van to be picked up at 8am. WHEN I arrived I was told the van wasn't available that one would come in at about 30 minutes. So i waited. Time passed and van wasn't there yet. There was a 15 passenger van available of a different make and we went to take a look since we were already behind on time to get to our event. We knew it would cost a bit more but we're willing to pay ..she said it wasn't available.
I was in the wrong pick up area(Bayside) instead of college point but the staff was superb service, he said I don't need to go to college point they have a car that I reserved so I pick up there thank you
Do not know if I rent here again but not taken anything from it. Will have to do more research before I commit to one car rental company.
Great experience, great car. Exactly what I needed. Thank you. Will be back in October.
Horrible Horrible Horrible, was told i had no reservation even though I had a confirmation I called company in advance twice to confirm and my call was never returned, I didn't receive any car because someone ELSE!!!...didn't do their job, a lady named "Maria" never returned my call, I was told they had a car in queens but after i expressed their inconvenience me I was told there were no cars available anywhere, I would 100% advise people do not do business with this company, Horrible bad bad
The office was a disgusting mess. Absolutely filthy car given to us with an empty gas tank- it was all banged up and the upholstery was stained and smelly. No explanation of features, safety etc. They charge an additional $200 fee until the car is returned. The price was insane given the crappy car they provided.
Very easy and great experience with my rental. Thank you so much a lot of help
Great staff and Vehicle.
Miss Beverly and the support staff are awesome!
Only one staff member at counter. At check out I was first on line, But returning the car, had to wait 35 min. Also, DVD in car did not work, and overall audio system was poor. Car itself was satisfactory.