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I received a 15 passenger Ford instead of the requested Transit, which unfortunately had a fair amount of staining on the interior and a squashed Skittle in the carpet. Beverly was lovely to deal with, but forgot to give me back my driver's license, which I didn't realize until I was already across state lines. I went back the next morning to retrieve it at 8am, and didn't have anyone there for another 15 mins. Regardless, the van rental was reliable and I plan on giving you return business.
Avi and the staff at this location are amazing. Give them all manageent jobs ASAP. In a world where great customer service is a thing of the pass, your company still maintains the hightest standards.THANK YOU.
Everyone I spoke to or called was courteous and knowledgeable. Will definitely recommend to friends and family.
Everything was great, the only thing was I thought I would have got the van on a full tank of gas. However it was close to an empty tank, other then that I will be back everything was perfect.
Everyone was extremely helpful.
Upon arrival to pick up my car, I was told there were no cars available and that my "reservation" was not really a reservation if I didn't call to confirm. Unlike with every other rental car company out there, the reservation is not really the reservation. I guess you do this to make sure that all cars are rented and on the roads. I totally understand that. What I don't totally understand is why you don't put in giant bold letters. ***"THIS IS NOT A RESERVATION! YOU MUST CALL TO CONFIRM!!****
The location can be easily missed because of its location, but is easily accessible from a bus. They have a niced selection of minivans and small bus size vehicle. The check out process took about 25 mins, so make sure your not in a rush, but the staff very pleasant and thorough, and the vehicles are very clean.
I have no comments besides my rental was great the staff was courteous and my trip was awesome no hassle with anything
must work on time, arrive late to my destination for not opening on time....
great service and good car