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Love how easy it was to get in and out without any problems.
Thanks for the wonderful service!
My vehicle had been inadvertently been misdirected. Nevertheless, the station manager, Beverly, explained the mix up and got my vehicle to me in time to allow for the family trip we'd planned. Thanks, Bev, for ensuring the grand time my family enjoyed. Daddy was a hero!
The extra fee should be proportionate to the renting duration. For one day that costs 100USD you shouldn't ask the client to pay 300USD. In general, I was satisfied with my rental experience. International licences and foreign bank credit cards are not being accepted in some other agencies, as opposed to Empire.
Just wanted to shout out to the young man at the pennsylvania and Linden a site. He gave great customer service even inquiring how I enjoyed the mustang i'd rented. When i picked it up he and another gentleman made sure that i understood where everything was in the vehicle for my safety. Would def rent from this site again. Thank you!
Empire rental has always been my choice for renting vehicles. The staff is very courteous and knows the job. Miss Beverly, is such a warm and personable being. She makes renting a breeze. I will always use Empire and I strongly recommend them to each and all!!
Great experience!
That would be a very important trip to me, but they did not provide the van what I reserved on-line. And couldn't give me an other one. So, What could I say. Poor agency, I will never go back on their site and I will never recommend them. Sorry
Great experience with this rental company. I was a bit nervous renting here at first because it was not one of the large national known rental agency. The whole experience was great, would rent from them again.
That was great experience for these time :)