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I made my reservation online for 4 days rental (7/1-7/5) and followed by a call on 6/22. I was instructed to go to their office to submit the payment. I went to their office to pay for my tentL on 6/24 a week before. They said there was no car for me. It is very disappointing. How can I recommend it to my friends?
I made my reservation online for 4 days rental (7/1-7/5) and followed by a call on 6/22. I was instructed to go to their office to submit the payment. I went to their office to pay for my tentL on 6/24 a week before. They said there was no car for me. It is very disappointing. How can I recommend it to my friends?
The staff here exceeded our expectations. The services we were provided were more than we had hoped for. We received more than our money's worth from this service. It was truly a blessing.
The entertainment system was difficult to operate. I should not have had to pay extra for traveling to Canada.
Smooth experience. Guys were friendly and helpful
Call center people; except Linda, are not soft spoken and friendly.
Besides that the service is good.
Manager Bev and her assistant Marcus is very cooperative.
They did not have my car when I first showed up. Sent me to different agency. Was very upset about this because my time is incredibly valuable. People were all very nice, helpful, and clearly hard working though. The customer service on the backend helped make up for the initial issue.
So far, the most affordable prices and best service i have received when renting a car. Thank you for making it easy.
Chris was extremely helpful and professional.
Empire rental was great! The lady at the front desk had a lot of patience, answered all questions and ensured I got the best deal. She was very knowledgable and went above and beyond to make sure I had the right vehicle for my trip. Everyone on the staff was helpful and professional. I will definitely be renting again. the vehicles are clean and well maintained. 5 stars