REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
Smooth renting process
Great customer service, no wait time
Vehicle was in great condition family where comfortable. Great vehicle for big family trips ect
8/10 scale good experience. Hope to do it again. Thank you
Great experience with Empire...I will be using Empire again in the future!
process of renting is very convoluted -- i book a reservation, receive an email stating my rental is pending, then receive another email stating my rental is 'confirmed'. missed one call, though, so when i show up to pick up i am told my rental is NOT confirmed and that i needed to call them back after missing the first (and only) call they made to me. what was quoted as a $250 rental nearly doubled + a several hundred dollar hold made to my card + a very rude desk attendant... never again
The staff were terrific.
Was good and easy.
No complaints whatsoever! Staff responsive and accomodating at every point of my rental! I would definitely rent from this location in the future.
Car needs car wash pl
Representative at location provided wonderful customer service. Great communication between location and us