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It was pleasant
Beverly was wonderful--very helpful, especially after I had a tough trip upstate. Nice to have real people who care working here. It proves that Empire has great management to keep valuable people around. George helped me in the beginning and was helpful too. Thank you Empire...you guys rock!
Had a fast and very good customer friendly experience. Great rates! Conveniently located close to my home. Vehicle was clean and in great condition.
They were reasonable and flexible to help us and the car was great as well!
They were very helpful and nice and the car was great as well!
Overall good experience. Very friendly staff.
The car was great. I used it to pick up my daughter from college. Despite using all of the space in the back, we were very comfortable.
It was satisfactory
Great service, great prices, clean vehicle
The car was not in the agency so, they take me to a different location to p/u it .
The $12 fee for " check the license" its almost a hoax and when i called asking for rate they never mentioned this part
Your employees are great people, your vehicles are good enough but your hidden charges are ugly.
Still i send a couple of my friends to rent in your location in Newark.