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The car was not in the agency so, they take me to a different location to p/u it .
The $12 fee for " check the license" its almost a hoax and when i called asking for rate they never mentioned this part
Your employees are great people, your vehicles are good enough but your hidden charges are ugly.
Still i send a couple of my friends to rent in your location in Newark.
Miriam was one of the sweetest lady I've met at this company and has the best personality and customer service because of her I will come to this location again.. always greeted with a smile..
Best company to rent from.. and great customer service.
There's no point of early booking if the car reservation will not be honored, I've waited for almost 2 hours to get my car, and I was late on my business meeting
The rate that was offered online was not what I received. I ended up paying more. Also, the car was given to me on E, I had to go to the gas station immediately to fill the tank.
This is my go to rental spot. It's close by, and reasonable.
Agency reply:
Thanks for the biz. Glad to hear the kind words. Ian-Owner
Quality vehicles expected.
Agency reply:
We strive for excellence. Thanks for the business. See you soon! Ian-Owner
The staff were very friendly and helpful. Would definitely rent from again!
Agency reply:
Looking forward to see you renting again soon! Thanks for the business!