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I changed the reservation but when I called the day before, the change hadn't been registered in their system (I had the confirmation email). Luckily they had what I needed in stock but considering that I'd booked three weeks in advance, it was disconcerting how wrong things could've gone. When I got there, they put a $250 hold and then when you come back they refund the unused portion. Nowhere on the website does it say that they do that, it only tells you your quote and price per mile.
Beverley was awesome!
The service i received from Empire Rental was good.
Jim and Patrick were both a pleasure to deal with! This was the second time that we've rented a mini cargo van from you and it suited our needs ideally. It was a very positive experience and I would definitely recommend Empire to friends.
Dorothy D.
Jim and Patrick were both a pleasure to deal with! This was the second time that we've rented a mini cargo van from you and it suited our needs ideally. It was a very positive experience and I would definitely recommend Empire to friends.
Dorothy D.
The staff was unkind.
We are 8people grated !!!
I've lost her card, but when we returned it, they were wonderful .
The service was great!!
Couldn't recommend Empire Rent-A-Car more highly. They were great, from start to finish.