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One of the staff was very rude and misbehavior and wanted to cancel at the spot but the told me that they will charge me for one day. Car wasn't clean and smelly. Maybe I will use other location but not this location any more because of the manager.
Best regards
Ken Mahendru
I was happy with the staff member and the vehicle is great. Definitely were gonna rent a car with your company
Really nice team in place. I look forward to coming back in future.
Very good receptionist
Great services
Great services
I made a reserv. three weeks in adance and gave a cc for a deposit. The rental was for a 15 passenger van, to be used to shuttle participants to a party. When I arrived @ the reserv time, I was told there was no van available. There were 2 others in front of me waiting for the same thing! I was told I would have to wait over an hour for one to "come back." Of course, at that time, the party would be over! This is unacceptable and terrible customer service.
as advertised!
My experience with Empire car rental was great. I would definitely use them for all of my rental needs and recommend them.
The gentleman who helped me was very helpful. I believe his name is Kevin. Other than that I don't think I will rent from this location anytime soon.
Thanks