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Good experience quick and easy transaction
Very good service.
My experience at E-RAC was pleasant. Customer service was awesome and representative was very helpful thanks to Ms. Beverly. The process was easy and not expensive at all. I will be renting again very soon...
My experience was horrible!!! I reserved at your Floral park location for 9am. No one there yet. I was told by the neighbor mechanic, that your location personnel must be running late. I waited patiently until 9:30 until I called the main office, frustrated, and was told they should be there already. I stayed until 10 and still......nothing. So I took my business elsewhere. My time is my money. No decent business does that to their customers. Your loss. I rent frequently. Never again from you.
I will continue to use edge , the experience was very good all around , I'm going to Florida on vacation this summer , I will drive and I will rent the veh I'm using from edge.
The vehicle had some mechanical issues. Such as brake shaking ang steering vibrating.
Thanks.
Everyone was so Polite i wish i can remember everyone names. I know Beverly, and 2 Hispanic guys. This is my second time renting and its so close to home.
It was almost too easy, No red tape with credit cards and licences like the car rental giants...The team has us on the road in 10 mins of arriving & out the door after drop off. Fast, efficient, friendly service. Would definitely recommend to anyone in need of a rental. We will be back!!
I requested for a full refund, I was not able to use the vehicle and I arrive early at the moment of the pick up. No one was in site to attend me.
It would be nice of your part to refund the amount that you already charge in my card.
So far is the worst experience that I have had.