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Amount required for CDW is ridiculously high by any measure.
Great Vehicle - 15 passenger van in mint condition. Staff was very personable, helpful and clear with directions. The after-hours return was convenient. I will use again and would recommend to others. Empire - Gunhill Rd in the Bronx!
I found the company to be polite and thorough. They picked us up at our residence and returned us to same at the end of our stay. Very happy with our experience.
Everything was fine expect the office person took very long and was unable to print out my contract. The whole process took 1 hour and a half which for me is too long. Car was fine and staff was polite
Very professional
The quote online was not the same when I picked up vehicle. Was told that since I am going out of state I had to pay an additional $50. That policy is not stated online.
I was never given a rental car. The Lady who attended to me said she cannot give me a car because it was her closing time and besides I must be resident in New York. She was very unprofessional and was shouting
Although I had to wait more than an hour for my car to arrive at the location where I'd rented from, the staff were courteous and kept me informed the entire wait, and they gave me a fair discount for the delay. Because the rental was for leisure and I didn't have anywhere to be on a tight timeline, this wasn't a huge problem for me and the low price made up for the inconvenience.
I really felt the warmth coming home for the holidays with the whole team there from Patty, to Alex, Gloria, And Walter. I will be using them in the future and reccomending to my family and friends.
Super happy with the ease and quality of service - quick to respond, fair prices, happy to help people out. I'll always being using this company for rentals.