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Very friendly and helpful staff. Excellent car. Good price. Rate quote "good" instead of "great" because no mention made in advance for "License check fee" of $12. No big deal--would definitely rent from them again.
Please clean the interior before renting out the car
needs variety of cars
Great experience, thanks Ian for taking a late-night call and giving us a great deal!
The seat had a tear in it
Our experience with Empire is good, and we will use this company when and if we need another Van.
very smooth and professional
Beverly & Marco was most helpful and courteous during the pick-up and return process.
The first contact I had with anyone at the rental location was a young man delegated to move around the vehicles. He wasn't pleasant at all.
It's a little out of the way but they have some really nice vehicles in the large passenger van category. The van I rented had over 30,000 miles on it but it seemed like it was brand new.
Happy to rent a car and everyone was friendly. My biggest complaint was that not only did I have to pay $90 a day for the car. The car was 14 years old.