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Great experience and staff
Debbie was great. Made the process easy
I was very happy with my decision to use Empire. Everything was so easy. When I called with questions they were very helpful, informative and friendly. I have already, gladly, told friends about Empire and will use them again in the future.
None
The truth was that it was a very bad experience renting the van. It had problems with the dashboard lights and a flat tire. I think it's punctured. I had to pump the air twice and I paid with my money, so it's not fair to rent and I paid the price and when I went to pick up the van was not ready very bad experience I will never rent with you again, one pays to have a good service and I do not recommend it to other people.
The woman at the front desk was extremely accommodating when I needed to make some last minute changes. Renting large vans is a bit expensive, and I didn't like how I wasn't able to use my own EZ Pass, but overall this was a great rental experience, and I would definitely recommend this business.
Best experience!!
I have rented 3 times and every time I rent I always get the best service. They are very courteous and patient. I have recommended them to all my friends and family.
Good experience as usual. Guy at the site (I always forget his name) was so helpful as usual
I don’t recommend this place for cargo van rental. Even after all kinds of additional fees, the price quoted when I booked online was not the end of additional charges.
Checkout took an extremely long time & the manager was very shady about the exact price of insurance coverage. He gave me 3 different contradictory quotes within 5 minutes.
When I returned the van, he tried to charge some bogus mileage but I had taken photos of the dashboard before and after rental. Rent here at your own ri