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I recommend
The agent who gave me the car was very thorough and explained everything. I did scrape up the car a bit (SOOOO very sorry!). The agent who assisted me when I returned the car couldn't have been nicer. He was so kind and understanding. Thank you so much and please let me know if my insurance doesn't cover the damage. I would definitely recommend you. Your staff is terrific.
I love this trip with this vehicle.
They had many vehicles to choose from when I couldn't find any in the tri state area
I would like to suggest the availability of the customer service on the phone should be 24/7
Real good experience. Will rent from them again.
Very good staff and company
Staff was helpful and process was easy
To start what I was quoted was not was what I was charged. It started off with a $200 deposit. At the time of pick up my sprinter van that I deserved was out of service. They sent proceeded to charge me the full amount plus another $100 for gas and tolls without deducting the $200. Then proceeded to tell me it will take 30 days for the refund. They advertise Mercedes sprinter van but they use ford transit vans. Kind of a bait and switch. I will not use them again.
Only complaint is about mileage. I wish they offered more. At least 200 per day of rental. Other than that - I have never had an issue with Empire and Gloria, George and Patrick are amazing.