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The rental process was very simple, their sales advisors answer all the questions very clearly and help in the rental process, the delivery is on time, and it is very easy to return the vehicle, I consider that this company is serious and strives to satisfy the customer.
Nasty staff, late, rude. Nice vehicles. Unprofessional responses
Very happy with the entire process! Looking forward to renting with Empire again in the future!
Arty was amazing! 🙏🌹He said he has been working her for 17 yrs…I went in with a friend who was the designated driver for the day…Arty was so pleasant and professional…he focused on the completing the entry of our info into the computer, answering confidently all the questions I had. He gave us clear instructions to return the vehicle…This is my go-to for rentals from now on…thank you so much! Stay safe and be well! 🙏😊🌹💗✅
I am very pleased with the whole rental process. I dealt with Debbie who was professional and courteous. She contacted me prior to the rental date to confirm. One the date of rental Debbie completed the rental process quickly and efficiently. II was shown my vehicle, provided instructions on returning and I was on my way. I highly recommend empire rental for your next vehicle rental.
Wish they would be a lot more receiving to us Boston Redsox fans. Great overall experience
Before pickup, Maria was very patient and helpful. For pickup, Keven, Mr Morales, and his brother were all professional and friendly. Thank you.
overall experience with Empire rentals was Great! Thank you for your service!
Great service
I was in a pinch and Empire’s staff and help desk were extremely helpful and efficient. What had been a very stressful morning, was made a lot easier through their diligent assistance. Their pricing was great, especially for such short notice, the vehicle was very clean, and gave good value for money on gas (1 full tank to go both ways), they also offer a mileage package that worked out perfectly because I definitely would have paid more per mile. Great service, great value!