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Biggg issue
Had a great overall experience. The staff I interacted with were, courteous and helpful in assisting me to secure the vehicle I needed at an affordable rate. They offered late- pickup and drop-off which was a plus. Vehicle was delivered clean interior and exterior. a/c worked well. It helped to make our road-trip memorable.
The New Hyde Park location folks were very helpful and made the rental process very easy and smooth. Reserved the 12 Seater van online, came to the location during pick up day, took only 10mins for verification of the information and another 10 minutes for the van check. It was very quick and easy. And the returning of the van is also smooth and very quick. Would definitely recommend. The vans were in good condition, good driving condition, and had 100% reliability. Thanks for the service!
It was a nice experience
Overall good
Very satisi with the service provided
Empire Car Rental has always been my go to. The staff is always courteous. Never a problem with receiving cars requested.
Liked the van, but the tires appeared to be bald
Location is convenient for pickup and return.
Great service. Staff is excellent