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Everything, from start to finish, went well. Van was new and drove well. Very good company.
I have always rented with Empire and I have yet had a negative experience. I recommend them all the time people are looking for a rental. great work as usual.
Everything went well
It’s was a great rental over all
The experience was exceptional. All the employees were nice and courteous to me and my needs.
I never felt more humiliated and embarrassed. I was told one price before I arrived and once I arrived. I feel like because I was black they changed the price to an extra 2100 dollars which was ridiculous. I would never rent or refer anyone to this place.
The worse customer service i ever experienced in my life. Horribly disgusting treatment i don’t know hot they are still in business. Not informative not knowledgeable no ounce of friendly or courteous. I will never use them again me or anyone else I know
Gloria and James where perfect at customer service.
Gloria and James where perfect at customer service.
I was not able to rent a car because I had 6 points on my license I also had a credit card and without any thought or consideration I was denied my partner was with me and she has a license and they didn’t even bother to check to see if she could rent it I would not recommend this company to anyone