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I have always rented with Empire and I have yet had a negative experience. I recommend them all the time people are looking for a rental. great work as usual.
Everything went well
It’s was a great rental over all
The experience was exceptional. All the employees were nice and courteous to me and my needs.
I never felt more humiliated and embarrassed. I was told one price before I arrived and once I arrived. I feel like because I was black they changed the price to an extra 2100 dollars which was ridiculous. I would never rent or refer anyone to this place.
The worse customer service i ever experienced in my life. Horribly disgusting treatment i don’t know hot they are still in business. Not informative not knowledgeable no ounce of friendly or courteous. I will never use them again me or anyone else I know
Gloria and James where perfect at customer service.
Gloria and James where perfect at customer service.
I was not able to rent a car because I had 6 points on my license I also had a credit card and without any thought or consideration I was denied my partner was with me and she has a license and they didn’t even bother to check to see if she could rent it I would not recommend this company to anyone
The alignment of the vehicle was extremely bad and dangerous. Vehicle was not clean and didn’t get washed. The guy who washes the vehicle was very rude to me and my team. Jonathan was great and patient.