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The alignment of the vehicle was extremely bad and dangerous. Vehicle was not clean and didn’t get washed. The guy who washes the vehicle was very rude to me and my team. Jonathan was great and patient.
I was disappointed w. empire rental. I had rental a 15 passenger sprinter. The sprinter was extremely filthy on the outside and wasn’t clean inside. I asked to speak with a manager but was given the run around and hung up on several times. I finally spoke with a rep who informed me that managers was off & I would have to take the sprinter to the car wash & submit receipt for refund. I had no time for after 45 minutes had already been wasted. Was promised a follow up call Mon. Still NO CALL !
Gloria and James were great. They made me feel valued and got me taken care of in a timely fashion. I would definitely recommend their services.
Gloria and James were great. They made me feel valued and got me taken care of in a timely fashion. I would definitely recommend their services.
It was great
It was a great transaction. Service was super fast and there was no problems with pick up or drop off
Definitely was convenient to have the vehicle I needed at the spur of the moment but the price was very expensive.
It was great a little difficult to get a hold of on the phone but once there in person the staff was great and very helpful and respectful I would definitely rent from the Eastchester rd location again
love to rent from 1985 Brucker Blvd there are nice people special Gloria;
George and James were wonderful! They provided exceptional customer service even to other customers while providing me service. Their experience in this area of business shows remarkably.