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Great customer service. Vehicle worked well. Thank you
The vehicle was rented at a premium price and was kind of raggedy. The arm rests were broken. The video machine/tv was broken. The interior was shabby. The fender was broken. But we needed the vehicle to transport the family for a funeral. We were captive. Traveling mercies were granted us by God. We did what we needed to do and made it back safely.
I had a great experience rental experience. I alai recommended you to a friend. Thank you.
Great service, staff very helpful, just the price little high but maybe becuase I’m requested 2 weeks before, but at the end was worked thank u, fully recommended , their staff will help with anything
thanks
When I got there, I had to wait over 30 minutes just to get my vehicle because the guy hadn’t taken any photos The van was all beat upon the outside . There’s no one there to receive the vehicles you have to go around the back and do it yourself. How do I know that they didn’t leave the gas running and are now charging me for it. They put a $300 hold on my card June 8 and I only received $133 back Overall this place gets a 0 zero
There was a ticket and I didn't get to know about this ticket till until it was overdue. So I had to pay a fine of $25 extra to the city. And the office wanted to collect another $25 for "administration Fees" for a ticket that I should have paid only $50 if I was contacted in a timely matter by mail, email or phone.
Thank to Gloria for taking such great care of us. Great customer service !!!!
Your staff Kevan and wilson were super guys very polite and helpful. I have recommended Empire to all my friends
My team was satisfied with the service provided.