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Great experience. Spacious plus room for luggage. Well be back for next family road trip
The Ford Van (12 people) was filthy, and when I called to complain to Empire they suggested to change it to another one newer and cleaner, but ALL of them where absolutely dirty inside, the carpets and seats where disgrace, and the answer from the renter was they do not have a car wash available so they do their best to clean it, but it was not enough by far.
Deposit was to high and employees where a little rude and passive
The car has less than half-tank fuel, did not have an apple play, navigation system, and no USB charging point to charge iPhone!
The staff is always on point and helpful. When confirming Maria answered all my questions. At the site Ray makes sure we understand everything especially all the fees.
Gloria Was Great . Thanks For Helping And She Also Helped Me Save A Few Bucks . Franklin Is Also Great He Constantly Reminded Me To Fill Up The Tank Before Bringing It Back . Overall This Location Is Great 👍
The rental van service was excellent. The van was in good condition and confortable. Everyone was happy with the vehicle. Thank you for all your help!!
Good experience
lets just say they made us feel like we were trapped and we had no other option but take their service
van was relatively clean. or at least cleaner than their attitude.
Staff was helpful and friendly.