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Worst experience ever made a reservation and vehicle was not available complete waste of time
I would never use empire van rental again and would never reccomend it
Wish there were pick ups available
Ray and Johnathan are great !
The staff was not knowledgeable of the options of the vehicle, so not very helpful in that matter.
EZ- Pass deposit was charged without getting my rental car. Reservation was canceled because of not having a drop off location at an international airport in the area, without being charged $150? Transactions were billed prior to car usage?
I called because I did not get a confirmation phone call, I was told they couldn't get a hold of me but then found that they had the phone number wrong. I was quoted a price that was good for the SUV that I requested but ended up with a Toyota and paid more for it
All staff were helpful and courteous. Wonderful place to rent from.
Great service and a very quality vehicle.
The only issue I had was that I was told I needed to vacuum the car before I returned it. Never had to do that with a rental before
Pleasant staff and quick services.