REASON TO LOVE RENTER
- Real reviews from real people
- Compare reviews by city
- Easy to read ratings, plus a specific breakdown
- Assurance of reliability and quality
- Increase information and confidence
- Read review comments from renters
- Increase information and confidence
The gentlemen behind the counter was really helpful.
Nice workers, At first I did not know you had to schedule a day in advance. but they were able to accommodate me within an hour
The 12 passenger van was in good condition. We got it on time with no problems.
I was called the day before to confirm my reservation and told the van was being serviced and prepped for our rental. The van was FILTHY. It shook horribly at speeds of over 45mph. Sitting in the back row the van bounced so much passengers were nauseous.
was a great experience
The customer service lady Maria was rude. I reserved a particular vehicle they gave me something totally different,had a reservation for 8am didn’t get the vehicle till 10am. Seats in the vehicle were filthy and ever seat was stained with dirt. They have false advertisement on there website as well,for example it states that if you have AAA you receive a discount,well they didn’t want to honor that. The overall service from empire car and rental was the worst experience I have ever had....
Kevin the manager at New Hyde Park is very respectful and knowledgeable
The car smelled of Marijuana, and I hope I do not get charged because I do not smoke.
...
I had an amazing experience! Ian was great since day one! Making everything easier for me. Also Morales, when getting the vehicle ready for me! They were both perfect! I'll Def going back to you when needing this type of services! 💕