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Door knob handle on driver side was broken
Car should be clean
The car should be ready for pick up
Gloria was the best. It was my first time renting and she made the whole process smooth. I even got a car update.
Kevin is so nice and helpful. I recommend this place and will rent again. Everything was at ease! He is so respectable, approachable and knows his work. Explains everything with great detail no confusion. Very please I found a new spot to rent Sprinter vans.
This is my second time renting from here,My family and I had a great time on our day out. The vehicle I drove was smooth. We had plenty of room for All. We made it safely to our destination and we return safely. The staff was very curious and warm I Really appreciate that. I would definitely rent here again and again.
Great place to rent a car from.
The staff was so great and friendly! We loved that we could drop off the car back in the lot even if they were closed as it would've been hard to find parking for a 15 passenger Mercedes sprinter. I wished the car was less dusty on the outside, but the interior was clean and to our expectations. We also lost a purse and the attendant called us immediately to report it. Definitely recommend Empire rentals and their services.
These folks are the best! Prompt and courteous service!
The Personnel RAY, JOHN AND SCOTTY were all courteous and knowledgeable, I felt well informed about the process. Will definitely recommend this site at 1667 gunhill road to people who need a reliable rental source.
Had a quick and easy process