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I must admit the beginning of my reservation process was a bit rocky. However the customer service at the Gun Hill location was wondrous. Ray was a great help. Not only did he help me select what I need to assure a safe and comfy ride on road. He assured great prices with no surprises
Vehicle was dirty.
The customer service was amazing and their services were unlike no other. I was very satisfied with the vehicle and will definitely recommend this place to everyone.
Good service, fair price fast an easy.
There was no car available despite the reservation. I missed my sisters high school graduation. The mistake on your part created an absolute nightmare.
I wish they would give me a full tank and a clean car. They don't do that. On the other Hand, and agent by. name Marleen was just GREAT to deal with. She understood what I was looking for and gave full attention. THAT made a whole lotta difference.
Thank you!
My biggest issue was that the day before my rental, I called to confirm my reservation as instructed. The associate too down my information. On the day of pickup a different associate asked to confirm much of the same information I provided the previous day. This led to unnecessary delay in finalizing the reservation and it took about 30 minutes in total. That kind of delay is unacceptable.
Very friendly man that helped me! Thank you!
The person who took my information explained well the rules and went over every detail. I would recommend this place to my friends and family.
Very dissatisfied with rate when i went to pick u the car. I was quoted $90.00 for the day upon my arrival it was $50.00 more and the gentleman lied about giving me a 90.00 rate and lied about sending me an email when it in fact had his name Robert@. And i had rented vehicles numerous times, yet they wouldn't honor the quote and i was going to return the vehicle the same day and he added a $25.00 return late fee because i was returning it after closing hours.