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They are always helpful and friendly.
Best rental car experience I ever had. Extremely helpful staff.
I requested a veh. For a 9am pick up and once I arrived at pick up location veh. Was not available, was forced to wait an hr to receive a veh. Causing delay and missed events.
Great service, never disappointed
All ways have a good experience when renting from Empire car rental.
Great customer service
Great experience
everything was excellent
I intially rented with 602 fordham rd but found out at last minute they had no available rentals although imade reservations.. i was calling to see if i could be picked up due to knee problems and was told i would have to go to gunhill location which costed me 19.00 bucks in uber.. very annoyed at lack of mannerism there
Everything went great, the car was better than we expected and staff was very friendly and helpful.