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Service is good, car is very clean. Must go back again to rent!
Seamless return, just wished I was warned about the security deposit for the "ezpass" since I already had informed the rental agency that we would be using the van strictly for in long island use (new hyde park to the hamptons).
Wonderful customer service. Gloria, On-Site Manager, is the best. Will never rent from another place ever again.
Beverley was amazing. She was considerate and very friendly. She was very attentive, even while running the front desk entirely on her own.
Hello,
Kindly, update hours of operation online. I booked the car from 6pm to 5pm and the system let me reserve it but the hours of operation were 5pm to 3pm. I had to alter the plans.
Thanks
Everything was perfect.
Excellent rental company and great service. 10/10, would rent again
The desk personnel are outstanding!
Beverly was helpful, professional and courteous. The gentleman that retrieved my car was also great. This location is convenient and easy to get. I really do enjoy renting from Empire.
The van was in good condition, but the interior is very worn. The seats are stained. It was disappointing. Staff on the phone and in person are very helpful.