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Rates changed dramatically and understaffed at establishment
Great experience!!
reservation was smooth but the car ac is not working well.
I did not recieve the rental Deposit too expensive. Please return my $100 deposit. It’s still on hold!
Love renting from Empire Rent-A-Car! Everyone is always very friendly and accommodating.
Second time try to use your service if it is good then we can use for long time, but you need my paystub for a one-day rental? Last time you needed me to put $2500 for a one-day rental, it is just crazy. Other company such as CC rental they just need a phone call.
Even though the rental was less than desirable, Enterprise made sure to rectify the problem and the manager Kemar Hasfal, reached out and made sure I had no lingering concerns.
Gloria D. and George were outstanding. They are the reason why I continue to choose Empire Rentals on Bruckner Blvd. They are courteous and pleasant. They assist you with your needs to the best of their ability. I would recommend their services to anyone! In addition, the quality of the car and the cleanliness were superb.
I already recommended Empire, everyone was so helpful and friendly, from the counter person on both Sat and Sun to the guys who prepped the vehicle before releasing it!!
Super easy experience and car worked great!