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The car was nice and $170 for two days is a great price! It’s sucks that I missed out on nearly an entire hour that I paid for because there were 7 people ahead of me and one team member to help us all.
A car should be ready a night before or promptly at the of pickup. And a car wash shouldn’t be just sprayed water over the vehicle. I had to wash the windows when I got home. Visibility was spotty.
I've always had great service when using the company. I rent a van yearly to take a family trip and never had any problems.
Excellent service would highly recommend Empire
Made a “reservation” online, received a confirmation email with a reservation number. When I go to get the vehicle on the date of pickup the clerk tells me I do not have a reservation due to not putting down $200 deposit. I then had to change my reservation to the next day, put the $200 deposit down because the vehicle was never reserved for me. To make matters worse when I arrived the next day the vehicle was still not at the location and I had to wait 45 min for them to pickup the vehicle
My only "issue" is the mileage... For more than 3 day rental, miles should be unlimited...
It was really busy at the office but they took care of me as quickly as they could.
Little pricey
it was good
I have been renting from Empire Rent A Car in Northern Boulevard for years. They are always courteous and go out of their way to make sure you are satisfied.