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Only company I rent from. Left the lights on and drained the battery. One phone call and 15 minutes later they had a technician with me and jump the vehicle. Never mentioned what a idiot I was. Thanks empress
Very satisfied with our experience. Staff was very friendly.
Tax of $50 on liability insurance was way to high. The insurance was $196 and the tax was $50.
Car in excellent condition. Staff friendly and efficient with pick up and transferring luggage.
Best experience in 35 years!
very nice experience from start to finish.
Additionally the price was less than other companies for the same/comparable car.
The car had multiple dents, scratches, and broken tail lights. I felt like driving junk. Is it Sint Maarten's style?
Fast pickup and dropoff.
Empress car rental team took great care of us from the moment we can out from the airport, the team was waiting & ready. We were pick up at the airport and take to our car, the team was friendly and helpful with our luggage, they were knowledgeable about the island providing us with information to explore St. Maarten and also the French side of the island. We plan to return again; St. Maarten is a beautiful place to vacation you will meet some of the most kindhearted people.
Great service once again. The entire staff is so friendly. (Alberto is our favorite)