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Great rental agency in SXM
Great and friendly service!!
I could not find your agent/booth at the airport. When asked about “Empress” we were directed to the National/Enterprise shuttle and taken to their facility. Fortunately, they realized the error and drove us directly to your facility
Fantastic from start to finish.
Wendy is an amazing employee. He treated us so well when our original car wasn't available. He was friendly and happy to deal with. will be back someday and rent again
Great service, everything was handled as expected. Rented a nine-person van and that was sufficient for 6 people and our luggage. It struggled a bit on some of hills, but no problems other than that. This is the third time we've rented from Empress and have not been disappointed.
Thank you Alberto you and your team are the best !! See you in February
GREAT!!!!
the agency and staff are the best --- but this time car was not up to par
I have rented from Empress for 15+ years. Great price always!
Everything was great with the exception of the quality of the cars. The cars I've rented here have a lot of wear and tear.