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Overall I'm satisfied with this car rental agency. The car worked well, was small enough for the SXM roads and big enough for the luggage space. We were promptly picked up at the airport and also dropped off by the driver without having to repack to another car for drop off at the airport. Recommended!
you need to do better in the cleaning the inside if the windshield
The vehicle was not the exact one rented through the website. It was not a new or newer vehicle...A/C had a hard time keeping cool, start up had us a bit on edge (was questionable everytime) & was low to the ground (especially with all those speed humps). Interior was clean, exterior had minor issues & paint fading
The car was pretty beaten up but given the roads it's understandable. The car was fine for our needs.
Great experience all around- from arrival at the airport, to being dropped back off at the front door of the terminal. The only hiccup was that we rented the "beach pack" as an add on to the rental and when we arrived they said they don't offer that anymore. We would have liked to have chairs and an umbrella, but we survived!
We've been using Empress for 3 years, we highly recommend them. Amazing service!!!
Great staff, vehicle of choice, fair pricing
We have used Empress for almost a decade. They have never let us down and have provided excellent cars and service. A real feeling of confidence when away from home.
We always use Empress when we come to Sint Maarten. Always helpful and friendly
Everything was so easy and the staff was great!