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thumbs up.
Used this company two years in a row, so, it was no fluke.
The same story each year - Never got a car that was originally booked. Poor car conditions. Gas tank was not filled up. Had to exchange the cars due to its condition.
Wouldn’t recommend it. Most likely would use different company.
A+ service.
Very good experience
Very good experience
Every aspect of renting a car from Empress was excellent but it was the staff who were exceptional, particularly Alberto.
Every aspect of renting a car from Empress was excellent but it was the staff who were exceptional, particularly Alberto.
Knowledgeable and friendly staff I highly recommend renting from Empress
all good!
Our first car did have some mechanical issues but this was looked after promptly by exchanging to another vehicle. Everything was great!