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Great customer service and easy to navigate website
We added two days to our reservation. When I arrived our estimate for the week rental was not honoured and we had to pay double what we were quoted.
Customer service at Empress Rent A Car in SXM is always courteous, friendly and efficient!
Decent value
The first car we had started having air conditioning problems, called the agency & they said bring it back. did so & was given a newer, better car, no questions asked. was done in a fast, polite and efficient manner.
Have rented from empress for years and will continue in our visits to SXM
Great service from all the staff I encountered. They were particularly helpful when I experienced a flat tire. Their response was immediate. Been renting from Empress for many years and will continue to do so.
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Your crew was great and they remembered us
Another great rental experience with Empress Car rental! Great car, service and price.