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The first car we had started having air conditioning problems, called the agency & they said bring it back. did so & was given a newer, better car, no questions asked. was done in a fast, polite and efficient manner.
Have rented from empress for years and will continue in our visits to SXM
Great service from all the staff I encountered. They were particularly helpful when I experienced a flat tire. Their response was immediate. Been renting from Empress for many years and will continue to do so.
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Your crew was great and they remembered us
Another great rental experience with Empress Car rental! Great car, service and price.
Have used Empress several times, always find them helpfull and recieve good rates and service. Will be using them again for visit next year.
This is my second time renting from Empress and everyone is welcoming and friendly. From the pick up at the airport to filling out the paperwork, it all was so fast and easy!
I have been using EMPRESS for many years now and would highly recommend
Quick & easy