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total junk car, with many broken things
Flight was delayed by an hour and a half. We arrived around 5:00 pm. Walked outside and saw someone holding the Empress sign walked over to him he said something to me I did not understand and walked away. I assumed he went to get the van. Waited for 15 minutes but no Van. Called the office and no answer. Took a taxi and went to the office and found no one there with the gates closed. Called first thing in the morning only to be told there were no cars available. Great way to start a vacation!
Best on the island.
Alberto is good for the company and always helpful. Melanie
The staff was very helpful.
I’ve been renting from Empress for many years. Service has been consistently good. Vehicles may have superficial damage, but always operate well.
It really was a great experience!
Great experience
I have used empress for many years now and found them above & beyond expectations
The return was as easy as car pickup.