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First they appear very helpful and honest. I don't trust them when returned the vehicle. Had a very bad experience with them and will never rent from them again.
We were very impressed with Empress, thank you for wonderful service. We will definitely recommend Empress to our friends & family.
Good as always!!!
The car we were given was horrible. The bumpers were on their last lives, the breaks were loud and horrible and the car felt like it was going to stall out all the time. I would have thought we would get a better vehicle. I was recommended here and I wish I would have rented from a place that had cars that were better taken care of. This car shouldn't be rented to anyone.
It was Christmas Eve and things were confusing, but it all turned fine eventually.
Empress was an excellent choice. The price was excellent the car was in great condition and the people were awesome to deal with. They provided excellent, friendly service. Empress with definitely be my rental car provider every year in the future. I highly recommend them.
Excellent, as usual!!!
Great
Calvin was great and gave us a ride to ferry terminal.
cars are old too much mileage