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I come back here every time I rent a car in st maarten
Our rental car was a piece of crap! Radio did not work, interior light did not work, turn signals would not turn off on their own, often it took 5-6 times before it would even start. The roof was nearly impossible to take down/put up. The seatbelt light kept dinging even though all were buckled. We are waiting to hear back from the agency re:compensation. I will wait to go public with my review until we hear back and receive the appropriate compensation.
Air condioning did not work.
Great customer service, the car was exactly what was requested and the staff couldn’t have been nicer. Will definitely rent from again next year!
Always reliable friendly and easy to deal with!
The all office staff was curtious and ready to help when I needed my car replace due to mechanical trouble.
Thumb ups to all of you & will be back next year to rent with Empress😃👍🏿 Keep up the good work Empress. Thank you to the SXM team
Love the I10 enough headroom for my 6 ft 3 husband. Easy parking in gnoses tight spots. Recommmended Emptess to our new year friends that went this year
Empress Car Rental were great - no problems with them at all and even though our car key broke when we were in the middle of nowhere and far from their office, they told us how to fix it so we could get moving again! All good - would definitely use them again and would definitely recommend. Thank you!
Friendly staff, very easy and quick process. Would rent here again.
Car was adequate but had a lot of minor damage. Given the driving conditions on st Maarten the damage was typical. Overall I was satisfied and felt the rental was a good value. I would use Empress again.